May 2019 Mediasite Administrator Update(Archive)

May 14, 2019 Peter T Watson

May 2019 Maintenance Window

DELTA

Major maintenance of DELTA systems take place from Tuesday May 13 through Saturday May 18, 2019. Service disruptions could occur at any time during the maintenance window. Updates post to SysNews.

Mediasite.wolfware transitions May 2019

All remaining college instances, except College of Engineering, will migrate to mediasite.wolfware during the May maintenance window.
- CVM
- CHASS
- McKimmon
- IES
All that’s needed to transition is to point recorders to mediasite.wolfware and start recording. Old content still being used can remain on old instances.
COE will transition later.

Re-naming Recorders

All recorders on the mediasite.wolfware instance must be named with the new naming convention this summer, which is below. Reminder: Re-naming recorders requires that you get a new certificate for each recorder and the appropriate IT person in your college/department is notified.

New Recorder Naming Convention:

Recorder Owner-BldgRoom
For example: OIT manages the one recorder in Schaub Hall 106
Recorder Name: OIT-SFS106
For multiple recorders in a single room:
Recorder Owner-BuildingRoom-Recorder Number
For example: DELTA manages two recorders in Park Shops 130
1st Recorder Name: DELTA-PS130-01
2nd Recorder Name: DELTA-PS130-02
Current campus building abbreviations can be found here: https://facilities.ofa.ncsu.edu/bldg/buildings/

Mediasite University Training Materials

Sonic Foundry’s Mediasite U has a new look, new materials and a new URL.
The URL is https://learn.mediasite.com/ and SOFO log-in is not required to view the material
Courses are divided into 4 categories, for these roles: Learner, Instructor, Application Administrator and Server Administrator.
Each module has multiple videos. For example “Up and Running with Your Recorder” has 21 separate video “lessons” covering how to set up and connect recorders, with a separate lesson for each recorder hardware version.

There are new training videos for content creators to which you can direct your faculty:

Note from Sonic Foundry

Recorder software images and versions are dot odd numbers, and

Server versions are dot even numbers.

After the 7.1 recorder version series, the next recorder iteration will be 7.3.xx,
The next server version after the 7.2 series will be 7.4.xx.

Links to Resources

Sonic Foundry

Sonic Foundry Mediasite University

Mediasite YouTube channel

Sonic Foundry Moodle/Mediasite videos

My Mediasite Version 7.2 videos

Sonic Foundry Technical Support website (requires login based on support contract)

DELTA

DELTA Knowledge Base Articles

DELTA Mediasite Help Desk: mediasite-help@ncsu.edu

DELTA Mediasite Testing Environment

DELTA Wolfware Maintenance Calendar

DELTA Learntech Help Desk learntech@ncsu.edu

NC State

NC State Help Desk help@ncsu.edu

NC State SysNews https://sysnews.ncsu.edu/

NC State Closed Captioning Contract Information

Current NC State Mediasite server, recorder disc image and software versions

Production – Single Instance

Mediasite.wolfware server version: 7.2.2 Build 2883
Recorder disc image 7.3.2
Recorder version 7.3.2 Build 1915

Production – College/Department Instances

Server version: 7.0.30, Build 3808
Recorder disc image 7.1.14
Recorder version 7.1.14 Build 5028

Testing (7.2)

Test server: 7.2.2, Build 2883
Recorder disc image 7.3.2
Recorder version 7.3.2 Build 1923

SOFO most recent release

Server version: 7.2.2, Build 2883
Recorder disc image 7.3.2
Recorder version 7.3.2 Build 1923
Mediasite Desktop Recorder 2.5 Build 1081

Testing Your Production Workflow

The Mediasite testing environment is available 24/7.

Test server: 7.2.2, Build 2883
Recorder disc image 7.3.2
Recorder version: 7.1.14 Build 5028 (works, but unable to push from Portal)
Recorder version 7.3.2 Build 1923

We have a new, single test instance.
You have access to your test instance, 24/7.
The URL is https://mediasite-test.delta.ncsu.edu/online/manage
If you experience any difficulties, email mediasite-help@ncsu.edu.

All Sonic Foundry Release Notes, bug fixes and known issues are available on the Sonic Foundry Support website.

Closed Captioning

When working with a captioning provider, always reference the NC State Convenience Contract 298479 to ensure you receive the discounted rate. Information about NC State closed captioning is on the OIT Accessibility website:

https://accessibility.oit.ncsu.edu/choosing-a-captioning-company/