April 2018 Mediasite Administrator Update(Archive)

Mediasite Users Group Meeting

Our MUG meeting is April 27, 1:30 – 3:30 p.m. in Parks Shops 130. We will be discussing 7.2 new features and potential impacts on our deployment.

Mediasite Server, Recorder Disc Image and Software Versions

Production

• Server version: 7.0.30, Build 3791.
• Recorder disc image 7.1.13.
• Most current recorder build: 7.1.14, Build 4995

Testing

• Test server: 7.2.1, Build 1703
• Recorder disc image 7.1.13
• Recorder version: 7.1.14 Build 4995

SOFO most recent release

• Recorder Build 5015
• Mediasite Recorder 7.1.14 Build 5015 package that includes a new 7.1.14 image.

April Mediasite Server Maintenance

DELTA Mediasite server maintenance date is Saturday, April 21. Windows updates will be installed between 5 and 6 a.m.

Testing Your Production Workflow

The Mediasite testing environment is available 24/7.

• Every Mediasite Instance is on the test server.
• You have access to your test Instance, 24/7.
• The URL is identical to your production instance URL except “-testing” is inserted after the college/department name, such as delta-testing, coe-testing, textiles-testing, etc.  
• If you experience any difficulties, email mediasite-help@ncsu.edu.

All Sonic Foundry Release Notes, bug fixes and known issues are available on the Sonic Foundry Support website.

Closed Captioning

When working with a captioning provider, always reference the NC State Convenience Contract 298479 to ensure you receive the discounted rate. Information about NC State closed captioning is on the OIT Accessibility website:

https://accessibility.oit.ncsu.edu/choosing-a-captioning-company/

More Information

• For any Mediasite information or to send Mediasite help requests, email
• mediasite-help@ncsu.edu.
• Subscribe to Mediasite updates by sending the message “subscribe mediasite” to mj2@lists.ncsu.edu.
• Unsubscribe to Mediasite updates by sending the message “unsubscribe mediasite” to mj2@lists.ncsu.edu.
• DELTA Updates and Maintenance Schedule: https://wolfware.ncsu.edu/updates-maintenance/

Sonic Foundry

• General information mediasite@sonicfoundry.com.
• Customer Support website: Mediasite Customer Assurance Portal
• Customer Support phone: 877.783.7987

As always, For any NC State Mediasite information or help requests, email mediasite-help@ncsu.edu.